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Faster switching

Headlines

Under the new faster switching arrangements, the following changes will become effective for gas and power:

  • The fastest switch possible will be five working days for domestic and non-domestic meter points, which will be reviewed by Ofgem at a later date with a view of reducing this to one working day (domestic) or two working days (non-domestic)
  • The slowest switch possible is 28 calendar days in advance
  • The objection window will be set to two working days for non-domestic meter points and one working day for domestic meter points

Transition*

The run up to 18th July 2022 will require suppliers to hold back new switches designed for the new Central Switching Service (CSS). In order for the CSS to be able to process such an abnormal load, a five working day “market pause” will commence immediately on go live.

As a result, switches with an effective date of 19/07/2022 and 20/07/2022 will not be achievable for Crown Gas & Power (this range may differ for other suppliers). As the CSS go live has deliberately been set for mid-month it is expected that consumer impact will be minimal.

*All dates subject to change. A final go-or-no-go decision is due on 30th June 2022.

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Crown Gas & Power
Crown Point
Heap Brow
Bury
BL9 7JR
United Kingdom

Tel: 0161 762 7744
Email: hello@crowngasandpower.co.uk

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Crown Gas & Power is a commercial energy supplier, who have been supplying gas to UK businesses since 2001. We are renowned for our personalised service, competitive prices & variable length supply contracts. Our service also includes multiple utility connections & service alterations; not just for gas; but, electricity & water too.