Quality & Environmental Lead

Crown Gas & Power is a business gas and electricity supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, utility connections and our first-class customer service..

Since our inception in 2001, our people have put all their energy into providing gas to businesses across the UK. We encourage everyone in the business to share their ideas, successes and struggles to help achieve a common goal. Our culture is based around open doors and friendly faces and our people are honest, welcoming and relaxed. We are looking to hire like-minded people to join a business that is working hard to make a difference in our industry.

Role Overview
The Quality & Environmental Lead is responsible for maintaining the organisation’s existing Environmental and Quality Management System (EQMS) in line with the latest versions of BS EN ISO 9001 and BS EN ISO 14001.

This role involves conducting internal audits, maintaining key documentation, preparing for external audits and certification visits, and supporting the continued integration of quality and environmental best practices across the organisation.

Responsibilities

• Maintain and optimise management system documentation, procedures, and logs
• Plan and conduct internal audits, schedule management reviews, and report key findings
• Follow up on nonconformities and improvement actions, escalating key issues, risks and opportunities to relevant stakeholders, including senior management
• Prepare inputs and supporting data for management review meetings
• Lead interactions with external auditors to ensure the successful completion of audits and certification visits
• Support managers and staff in understanding quality and environmental requirements and maintaining appropriate records
• Assist in developing a framework for evaluating supplier and contractors in line with quality and/or sustainability requirements
• Recommend ways to further integrate quality and environmental best practice into existing operations
• Stay up-to-date with relevant standards, legislation, and industry best practices
• Responding to customer quality and environmental tender requests

Required Skills

• Effective written and verbal communication
• Ability to interpret data and present clear summaries or trends
• Strong attention to detail
• Critical, risk-based thinking
• Ability to plan and prioritise multiple projects and actions
• Relationship development and the ability to positively influence others
• Able to work both independently and collaboratively
• Comfortable working in evolving environments

Required Knowledge & Experience

• Proven experience implementing and/or maintaining ISO 9001 and ISO 14001 management systems within a small to medium-sized organisation
• Recognised internal auditor training and/or hands-on experience conducting internal audits
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), with the ability to produce high-quality presentations and reports

Desirables

• Knowledge of other ISO standards including 14064, 14068, PAS2060 and/or 27001

Benefits

• 25 days holiday
• Yearly bonus (subject to company and personal performance)
• Onsite gym
• Free parking
• Paid social events
• Employee Assistance Program
• Medicash Program

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions are regularly reviewed to ensure they are an accurate representation of the post.